Reset Password

How to reset your password.

Step 1: Send Password Reset email

Screen

On the login screen, click on the link “Forgot your password?”

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This will show a screen for users who forgot their password.

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Sections

Email address

Please enter the email address you used to register for an account.

Action

Send e-mail button

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Please click on the button.

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The Password Reset email will be sent to the email address entered above.

Step 2: Reset your password

Screen

Once you complete the steps above, you should receive an email like below in your inbox. Please click on the link in the email.

Please note that this link will only be valid for 2 hours.

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Screen

Once you click on the link in the email, you will be taken to a password reset screen.

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Action

Reset Password Button

After entering your new password, please click on the “Reset Password” button.

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Step 3: Login with your new password

Screen

When you have successfully reset your password in Step 2, you should see the message “Password has been successfully changed.”

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Action

Login

Please log in to your account using your new password.

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For any other inquiries, contact us by filling out the form here.

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