How do I cancel my account?

We are sorry to see you go! However, if you would like to cancel your account, please follow the steps below.

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  1. Log in to your account, and click the “ANALYTICS” tab on the left side of the screen.
  2. The list of Analytics will be shown. Please click the “gear” icon on the right side of the data you would like to delete, and you will be taken to the “Edit Analytics” page.
  3. Scroll down to the bottom of the page, and you will find a button that says “Delete Analytics”. Please click on the button to delete the Analytics.

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For more details, please see Delete Analytics.

You will not be charged from the following month once you delete the Analytics. 

If you decide to come back and use our service again, you will be able to use the same account to create a report immediately. We would be glad to serve you again with KOBIT.

 

For any other inquiries, contact us by filling out the form here.

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